How TierPoint Built Always-On Trust with Real-Time, Adaptive DDoS Protection

TierPoint didn’t just upgrade their DDoS defenses. They transformed how protection is delivered.

With more than 40 data centers across the U.S. powering AI, machine learning, and high-density co-location, downtime isn’t an option. For TierPoint—a leading MSP and evolving MSSP—DDoS protection isn’t a checkbox. It’s foundational to customer trust. 

So, they turned to Corero Network Security. 

Here’s how our adaptive, real-time solutions helped TierPoint transform their edge security and delivery service availability to a level competitors simply can’t match. 

Why Legacy DDoS Defense Wasn’t Enough 

Before Corero, TierPoint’s DDoS mitigation strategy was doing the job—but they felt there was room for improvement. Mean time to mitigation averaged six minutes. NetFlow add-ons, third-party integrations, and manual overhead created delays and complexity. 

It worked—until it didn’t. 

“We kept the lights on, but it was cumbersome,. Now, with Corero, we’re mitigating attacks in seconds.” 

Real-Time Mitigation at the Edge 

 TierPoint evaluated our solution head-to-head against their legacy tools. The result? 

  • Mitigation dropped from six minutes to seconds 
  • Eliminated third-party NetFlow dependencies 
  • Integrated directly with orchestration via API 
  • Direct pipeline enrichment and threat data correlation 

Our DDoS defense solution gave their security operations team something rare: time back. 

That time is priceless when you’re protecting critical infrastructure for thousands of clients—many in compliance-heavy industries like healthcare, finance, and AI. 

“You Don’t Know What You Don’t Know” 

During live testing, Corero’s platform detected DDoS attacks their incumbent tools completely missed. 

That visibility changed everything. 

Our adaptive technology now helps TierPoint respond automatically, with zero-touch mitigation—powered by real-time insights and supported by our 24/7 SOC. Their team isn’t just reacting to threats anymore. They’re anticipating them. 

Built for Scale, Designed for Partnership 

One of the most powerful outcomes? A true, operational mesh. 

Corero’s SmartWall ONE™ solution communicates across TierPoint’s massive fiber ring, balancing attack traffic coast-to-coast. If an attack hits Spokane, mitigation might start in Jacksonville. The network routes intelligently, automatically, and fast. 

And it’s not just the tech—it’s the relationship.

“Our partnership with Corero means feedback isn’t shelved for six month. In six hours, we’re whiteboarding with engineers. That’s rare.” 

CORE: From Insight to Action 

TierPoint’s next evolution involves CORE—our observability and resiliency platform that integrates analytics, threat intelligence, and real-time traffic control into a single, actionable interface. 

For TierPoint, that means: 

  • One unified dashboard (no more 12-tab monitoring) 
  • Direct API feeds into their orchestration layer 
  • Full visibility from a single pane of glass 

“It’s a stoplight model. Red, yellow, green. If something’s off, we act. It’s simple and smart.” 

From AI to Always-On 

Latency-sensitive clients, like TierPoint’s AI customers, need sub-10 millisecond response times. One attack introduced just 18ms of latency—and it stopped a model dead. 

The fix? A Corero unit on the rack. Latency dropped to six milliseconds, and the client stayed online. 

All managed through the same dashboard. No added complexity. Just another green light.

The Differentiator MSPs Need 

For TierPoint, DDoS protection is no longer a service add-on. It’s built in. 

That’s the differentiator.

“Our value to customers starts with protection they don’t even have to think about. Then we open the door to tailored, always-on solutions for those who need more.” 

Final Word: The Best DDoS Defense Is Invisible 

Your customers shouldn’t know there was an attack. They should only know everything worked, and nothing went down. 

That’s the benchmark TierPoint meets—with Corero. Whether it’s milliseconds of mitigation, dedicated client nodes, or automated orchestration, we’re enabling a new standard for service availability.

Want to learn how you can do the same? Speak with a specialist.

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