This regional internet service provider (ISP) offers residential customers and businesses in the southeastern U.S. a range of services including high-speed fiber internet, streaming video, hosted VoIP, managed and cloud services, network security, data protection, and disaster recovery.
When the ISP’s Senior Director of Network Planning and Operations joined, he noticed unusual bandwidth fluctuations. “I remember watching the utilization go up on a Tuesday and thinking, it’s not the Super Bowl or March Madness, and I’m not aware of any new TV shows or movies that could cause this,” he said. With no obvious cause, he was concerned about slower internet speeds for customers, increasing bandwidth costs, and potential cybersecurity threats. He knew they needed to seek a DDoS protection solution quickly.
Working with his team, they evaluated solutions from three different vendors, including Corero, which he personally had experience with for DDoS mitigation at a prior company. Given the urgency, they requested a loaner demo device from each vendor so they could become familiar with the different solutions and, in the process, start to get some immediate visibility into the cause of the bandwidth fluctuations and how to address them. One of the vendors couldn’t offer a loaner so was immediately limited from contention.
