SecureWatch PLUS: Comprehensive DDoS Defense Service
SecureWatch PLUS is a comprehensive suite of DDoS Defense System (DDS) configuration optimization, monitoring and response services. These services are customized to meet the security policy requirements and business goals of each Corero Network Security DDS customer that selects this premium service option. With SecureWatch PLUS, customers receive expert DDoS defense services starting with the organization-specific implementation, continuing with round-the-clock monitoring, and immediate and effective response in the event of a Distributed Denial of Service attack.
Each services engagement is uniquely tailored to the customer's IT and business environment and ongoing needs. A dedicated technical account team works closely with the customer to ensure a successful deployment and DDoS defense planning, rigorous monitoring and alerting, and swift response and successful follow-through.
Three stages of Support
- Corero Network Security audits the SecureWatch PLUS customer's IT environment, and works with them to provide a customized and complete defensive configuration based on corporate security policy, business objectives and DDoS defense best practices
- Corero experts and the customer collaboratively establish a coordinated DDoS response plan for timely and effective actions that ensure continued availability of critical systems and applications in the event of an attack
- Ongoing collaboration and communication between Corero Network Security, represented by the dedicated technical account manager and the customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment
- 24x7 network monitoring to deliver real-time alerting to the end-user and the Corero Security Operations Center staff at the onset of an attack
- Immediate engagement of Corero Network Security DDoS defense experts, armed with a thorough understanding of the SecureWatch PLUS customer's policies, configuration and business-critical requirements, working with customer IT staff to quickly and effectively mitigate the attack
- Continued availability of Corero DDoS defense expertise throughout the duration of an attack to help assure business continuity
- Post-incident assessment of Distributed Denial of Service attack methods, impact and recommended measures to improve preparation for and response to possible future attacks
Service PLUS technology
The synthesis of superior security technology offered by the DDoS Defense System, the collaborative efforts of the SecureWatch PLUS customer personnel with their intimate knowledge of the business, and Corero's security operations center team, response personnel and technical account team, provides a uniquely effective, proactive partnership that assures the best available DDoS protection and high-assurance business continuity.